Публичная оферта

Public Offer Agreement

1.General provisions

1.1. IP Polyanskaya Daria Dmitrievna, hereinafter referred to as the “Contractor”, publishes a Public Offer Agreement on the implementation of the Services posted on the Contractor’s official website http://topclass.moscow/
1.2. According to p. 2 of Art. 437 of the Civil Code of the Russian Federation in case of acceptance of the conditions set forth below, the person making the acceptance of the Offer by placing the order on the official website of the Contractor becomes the "Customer" (in accordance with p.3 of Art. 438 of the Civil Code of the Russian Federation, the acceptance of the Offer is equivalent to the conclusion of the Agreement on terms, stated in the Offer), and the Contractor and the Customer jointly become the "Parties" to the Offer Agreement.
1.3. Based on the above written,read thoroughly the text of the public offer agreement, and if you do not agree with any clause of the offer, you are asked to refuse using the Services provided by the Contractor.
1.4. In this Agreement the following terms shall bear the following meanings: “Offer” is the Seller’s public offer, addressed to any individual (citizen), to conclude an agreement with it under the existing conditions contained in the Contract, including all its annexes. • “Customer” - an individual who has entered into an Agreement with the Contractor on the terms contained in the Agreement. • "Acceptance" - the full and unconditional acceptance by the Customer of the terms of the Agreement. • “Service” - a list of items of the range presented on the official website. • “Order” - individual items from the assortment list of Services specified by the Customer when placing an order on the Internet site.

2. Subject of the Public Offer Agreement

2.1 The Contractor implements the Service according to the current price list published on the Contractor’s website “http://www.topclass.moscow”, and the Customer making the payment and accepts the Service fully and unconditionally according to the terms of this Agreement.
This Agreement and its annexes are official documents of the Contractor and an integral part of the public offer.

3. Purchase procedure

3.1. The Customer shall order the Service via the website http://topclass.moscow/.
3.2. Whilst registering on the Contractor’s website, the Customer shall provide the following registration information about himself: • email address; • surname, first name (not obligatory).
3.3. By entering the relevant data into the registration form on the Website the customer accepts the terms of this Agreement .The customer has the right to edit the registration information about himself. The Contractor undertakes not to disclose the Customer's data that was given during the registration on the site http://topclass.moscow/ to to third parties who are not related to the execution of the Order.
3.4. The Contractor is not responsible for the content and accuracy of the information provided to the Customer when placing the Order.
3.5. The Contractor is responsible for the accuracy of the information provided when ordering.
3.6. By paying the placed order the customer agrees to the terms of public offer. The day of payment of the Order is the date of conclusion of the Agreement between the Contractor and the Customer.
3.7. All informational materials presented on the site http://topclass.moscow/ have referential character and cannot fully convey accurate information about certain properties and characteristics of the Service. If the Customer has any questions regarding the Service, before placing the Order, he should contact the Contractor for advice by e-mail or mobile phone listed in the Contacts section on the Internet site http://topclass.moscow/.

4.Terms of providing access

4.1.The terms of providing access depends on the type of Service and the time required to process the Order. The deadline for fulfillment of the Order in exceptional cases may be discussed individually with the Customer, depending on the type of Services provided. In case of failure of providing the Service by the Contractor, including for reasons beyond the control of the latter, the Contractor shall have the right to cancel the specified Service from the Customer's Order. The Contractor undertakes to notify the Customer in case of changes in his Order through the Operator. 4.2. The order is considered completed at the time of acceptance of the service by the Contractor. 4.3. If the Customer provides inaccurate information of his contact information, the Contractor is not responsible for improper execution of the Order. 4.4. In case of improper execution of the Order due to the fault of the Contractor, the repeated sale of the Order is carried out free of charge

5. Payment information

5.1. The payment of the chosen service shall be made by the Customer with a bank card with the help of payment gateway installed on the Internet site http://topclass.moscow/. The online payment shall be made right after placing the order. The confirmation of the payment would be sent to the e-mail given during registration.
5.2. Prices for the Services given on the website "http://topclass.moscow/" may be changed by the Contractor unilaterally without notifying the Customer. In case of a changing the price of the ordered Services, the Operator undertakes to promptly inform the Customer of a such change. The Contractor has the right to confirm or cancel the order. In the absence of communication with the Customer, the Order is considered canceled within 14 calendar days from the date of registration.
5.3. The payment shall be accepted via online payment.

6.Refund policy

6.1. В соответствии с п. 4. ст. 26.1. Закона РФ № 2300-I «О Защите прав потребителей» Покупатель вправе отказаться от заказанной Услуги в любое время до момента исполнения Заказа. 6.2. Покупатель не вправе отказаться от оплаченного Заказа (или его части) надлежащего качества, имеющего индивидуально определённые свойства. 6.3. В случае предоставления Услуги ненадлежащего качества, Покупатель обязуется обратиться к Продавцу в максимально короткие сроки. 6.4. В соответствии со ст. 22 Закона РФ № 2300-I «О Защите прав потребителей» уплаченная Покупателем сумма за Услугу ненадлежащего качества подлежит возврату Покупателю в течение 10 календарных дней с момента предъявления соответствующего требования. Возврат денежных средств осуществляется путем безналичного перечисления средств. В случае, если Услуга был оплачена через систему электронных платежей, то возврат денежных средств осуществляется на электронный счет Покупателя в течение 5-ти рабочих дней. 6.5. Для возврата денежных средств за услугу не надлежащего качества (оказанную не в соответствии с описанием, размещенным на интернет-сайте http://www.topclass.moscow/), составляются накладная или акт о возврате денежных средств, в котором указываются: — полное фирменное наименование Продавца; — фамилия, имя, отчество и паспортные данные Покупателя; — наименование Услуги; — причина возврата денежных средств за Услугу; — дата оказания Услуги; — сумма, подлежащая возврату; — подписи Продавца и Покупателя. 6.6. Возврат стоимости Услуги производится не позднее чем через 10 (десять) дней с даты предоставления Покупателем соответствующего требования. 6.7. Для возврата денежных средств на банковскую карту Покупателю необходимо заполнить «Заявление о возврате денежных средств», которое высылается по требованию Компанией на электронный адрес Заказчика, и оправить его вместе с приложением копии паспорта по адресу: Московская область, г. Домодедово, ул. Ломоносова, д.12/1, кв.67. Возврат денежных средств будет осуществлен на банковский счет Заказчика, указанный в заявлении, в течение 10 (Десяти) рабочих дней со дня получения «Заявление о возврате денежных средств» Компанией. 6.8. Срок рассмотрения Заявления и возврата денежных средств Заказчику начинает исчисляться с момента получения Компанией Заявления и рассчитывается в рабочих днях без учета праздников/выходных дней. Если заявление поступило Компании после 18.00 рабочего дня или в праздничный/выходной день, моментом получения Компанией Заявления считается следующий рабочий день. 6.9. Требование о возврате Покупатель должен предоставить Продавцу в электронном на адрес электронной почты support@topclass.moscow . Требование может быть составлено в свободной форме с обязательным указанием контактных данных Покупателя, совпадающих с указанными при заказе Услуги, наименования возвращаемого Услуги и причин возврата.

7. Copyright

7.1. All text information and graphic images posted on the website http://www.topclass.moscow/ are the property of the Contractor and / or its suppliers.

8. LIABILITY AND RIGHTS

8.1. The Contractor is not responsible for the improper use of the Services Customer ordered on the website
8.2. The Contractor has the right to transfer his rights and obligations for the execution of orders to third parties.
8.3. The Contractor has the right to record telephone conversations with the Customer. According to paragraph 4 of Art. 16 of the Federal Law "On Information, Information Technologies and Information Protection" the Contractor undertakes to: prevent attempts of unauthorized access to information and / or transmission to persons who are not directly related to the execution of Orders; timely detect and prevent such facts. Telephone conversations are recorded in order to monitor the activities of the Operator and monitor the quality of execution of Orders.
8.4. The Customer has the right to send all claims for improper execution of the order to the email address given on the website http://www.topclass.moscow/, in the Contacts section. All received information will be processed as soon as possible.